ONLINE HARASSMENT FIELD MANUAL

While there are no easy answers, this digital Field Manual contains effective strategies and resources that writers, journalists, their allies, and their employers can use to defend against cyber hate and fight online abuse.

Bodies in Seats

At Facebook’s worst-performing content moderation site in North America, one contractor has died, and others say they fear for their lives (Casey Newton, The Verge)

The secret lives of Facebook moderators in America

THE TRAUMA FLOOR - The secret lives of Facebook moderators in America (Casey Newton, The Verge)

The Future of Comments

With help from technology, third parties, and improved moderation, newsrooms are revamping comment sections and eyeing them as an integral part of their audience engagement strategies (NiemanReports)